Our Process
A clear process from the first conversation to delivery.
We break the work into defined stages so you understand what is happening, what we need from you, and what comes next.
-
Step 1
Discovery & Consultation
We discuss your goals, audience, current setup, and requirements.
Output: A shared understanding of the project and any open questions.
-
Step 2
Scope & Planning
We confirm deliverables, exclusions, cost, dependencies, and milestones.
Output: A written proposal and delivery plan.
-
Step 3
Design & Build
We create the agreed pages, configuration, or application features.
Output: A reviewable version of the work.
-
Step 4
Review & Testing
You provide consolidated feedback. We test the agreed functionality, forms, mobile layouts, permissions, and integrations.
Output: A version ready for launch approval.
-
Step 5
Launch & Handover
We launch the approved work and explain how to use or manage it.
Output: Access, documentation, and agreed handover materials.
-
Step 6
Support & Improvement
Choose an ongoing plan or request further improvements as needed.
Output: A defined support arrangement rather than an open-ended commitment.
Visibility
Know where your project stands.
Clear milestones
Defined feedback rounds
Tested key flows
Documented handover
Timelines depend on scope, approvals, content, account access, and third-party requirements. Your proposal confirms the planned schedule.